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Scenario: A user had an issue receiving snowflakes (credits) and wanted to know how to solve the issue. The user was also curious on how to spend the snowflakes on various store features.
Moderator: TheWolf237
Helpfulness: 6/10 – The moderator was sort of helpful.
Friendliness: 10/10 – The moderator was very friendly.
Accuracy: 4/10 – The moderator was not very accurate.
Dedication: 10/10 – The moderator was very dedicated.
OVERALL SERVICE RATING: 75%
Comment: TheWolf237 was attentive when the user first asked for help, and did not hesitate to drop what she was doing to assist. The Moderator was helpful, but did not answer the users question. The user wanted to know why they weren’t receiving any snowflakes even though they were engaging in activities that give snowflakes. However, TheWolf237 did mention ways to get snowflakes (which the user already knew!). Overall, TheWolf237 is a dedicated moderator of LimitlessCP and very happy to do her job. 

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