Below are the results for the first service check on CPPS.me
Scenario: A user wanted to report some other users for bullying/harassment.
Helpfulness: 0/10 – The moderator was not helpful.
Friendliness: 0/10 – The moderator was not friendly.
Accuracy: 0/10 – The moderator was not accurate.
Dedication: 0/10 – The moderator was not dedicated.
OVERALL SERVICE RATING: 0%
Comment: The moderator did not show any signs of showing good service towards the user. The user provided the usernames and room ID of the users who were harassing them, and the moderator simply said ‘ignore’ a one word reply, and walked away. Then ignoring the user when they stated they are having issues ignoring the users.
The full list of Service Checks can be found here.
Speedy CPPSHQ Team